VentureCare
VentureCare
offshore customer care for telehealth and wellness companieS.
why we’re different.
Our in-house onboarding program focuses on instilling a business-owner mentality in agents leading to better customer outcomes
We create and administer a custom incentive program just for the agents dedicated to your business, minimizing attrition and encouraging high-performance
We embrace AI! Even if it means you need fewer agents and we bill less. Our agents, if compliant with local laws, utilize AI to optimize their duties to increase efficiency, costing you less
Meet Nick.
Customer Care Lead
Performance Program Manager
training agents to think like business owners.
Nick is a Philippines-based customer care lead for one of our telehealth clients and overseas the VentureCare performance training program. His goal is helping VentureCare agents think and act like business owners, knowing that every customer interaction is a chance to make a customer for life.
Reach out today for a complimentary needs assessment.
Our average turnaround time from initial company customer care needs assessment to new agent onboarding is between 48-72 hours.
